Privacy and control

Delete your WealthWise account

You can request permanent deletion of your WealthWise account and its associated data, even if you no longer have the app.

Fastest option: in the app

Sign in to WealthWise.
Open Settings.
Select Delete my account and confirm the request.

Deletion revokes supported connections, removes the authentication account, and deletes the associated portfolios, holdings, transactions, goals, and preferences.

No longer have access to the app?

Send a request from the email address associated with the account. Include only the account email to delete; we may ask for reasonable proof of ownership.

Request deletion by email

Direct address: support@mywealthwise.ca. Email requests are processed within 30 days.

Important

Deletion is irreversible.
Never email your password, PIN, identity document, or brokerage account number.
Some billing records retained by a payment provider may remain for the period required by law. They are not used to reactivate your account.

For more details, read the WealthWise privacy policy.